{"id":3,"date":"2025-03-26T15:30:59","date_gmt":"2025-03-26T15:30:59","guid":{"rendered":"https:\/\/swiftlaundry.co.uk\/?page_id=3"},"modified":"2025-10-25T16:23:30","modified_gmt":"2025-10-25T16:23:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/swiftlaundry.co.uk\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Privacy Policy<\/strong><\/h2>\n\n\n\n<p><strong>Last updated:<\/strong> 25 October 2025<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Introduction<\/strong><\/h3>\n\n\n\n<p>Welcome to <strong>Swift Laundry Limited<\/strong> (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website <strong><a href=\"https:\/\/swiftlaundry.co.uk\/\">swiftlaundry.co.uk<\/a><\/strong>, use our services, or otherwise interact with us.<\/p>\n\n\n\n<p>We process your personal data in accordance with the <strong>UK General Data Protection Regulation (UK GDPR)<\/strong> and the <strong>Data Protection Act 2018<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Who We Are<\/strong><\/h3>\n\n\n\n<p><strong>Company name:<\/strong> Swift Laundry Limited<br><strong>Website:<\/strong> <a href=\"https:\/\/swiftlaundry.co.uk\/\">https:\/\/swiftlaundry.co.uk<\/a><br><strong>Registered office:<\/strong> Unit 2 Underwood Business Park Wells BA51AF<br><strong>Company number:<\/strong> 9500381<br><strong>Email:<\/strong> <a href=\"mailto:info@swiftlaundry.co.uk\">info@swiftlaundry.co.uk<\/a><br><strong>Telephone:<\/strong> 01749 679096<\/p>\n\n\n\n<p>Swift Laundry Limited provides professional laundry, dry cleaning, and textile care services to both individual and commercial clients across the UK.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Data We Collect<\/strong><\/h3>\n\n\n\n<p>We may collect and process the following categories of personal data:<\/p>\n\n\n\n<p><strong>a. Information you provide directly:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, email address, phone number, and address<\/li>\n\n\n\n<li>Payment and billing details (processed securely via third-party payment providers)<\/li>\n\n\n\n<li>Account login details (if you create an account)<\/li>\n\n\n\n<li>Messages or enquiries sent via our contact forms or chat<\/li>\n<\/ul>\n\n\n\n<p><strong>b. Information collected automatically:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address, browser type, and device information<\/li>\n\n\n\n<li>Usage data (e.g. pages visited, time spent, click activity)<\/li>\n\n\n\n<li>Cookies and similar tracking technologies (see <em>Section 9<\/em>)<\/li>\n<\/ul>\n\n\n\n<p><strong>c. Information from third parties:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors and delivery partners<\/li>\n\n\n\n<li>Business partners or affiliates (if applicable)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. How We Use Your Data<\/strong><\/h3>\n\n\n\n<p>We use your personal data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To provide and manage our laundry and dry cleaning services<\/li>\n\n\n\n<li>To process orders, payments, and deliveries<\/li>\n\n\n\n<li>To communicate with you regarding your bookings or enquiries<\/li>\n\n\n\n<li>To send you service updates, promotions, or newsletters (with your consent)<\/li>\n\n\n\n<li>To improve our website, products, and customer experience<\/li>\n\n\n\n<li>To comply with legal and regulatory obligations<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Legal Basis for Processing<\/strong><\/h3>\n\n\n\n<p>We process your data based on one or more of the following lawful bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contractual necessity:<\/strong> To fulfil our service obligations to you<\/li>\n\n\n\n<li><strong>Legitimate interests:<\/strong> To improve services and manage business operations<\/li>\n\n\n\n<li><strong>Consent:<\/strong> When you opt-in to marketing or non-essential cookies<\/li>\n\n\n\n<li><strong>Legal obligation:<\/strong> To comply with applicable UK laws<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. How We Share Your Data<\/strong><\/h3>\n\n\n\n<p>We do <strong>not<\/strong> sell your personal data. We may share data with trusted third parties such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors (e.g. Stripe, PayPal)<\/li>\n\n\n\n<li>Delivery and logistics partners<\/li>\n\n\n\n<li>IT service providers and hosting platforms<\/li>\n\n\n\n<li>Professional advisors (e.g. accountants, legal representatives)<\/li>\n<\/ul>\n\n\n\n<p>All third parties are required to respect your data privacy and only process data under our instruction.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Data Retention<\/strong><\/h3>\n\n\n\n<p>We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically, we keep customer and transaction data for up to <strong>6 years<\/strong> to meet tax and record-keeping requirements.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Your Rights<\/strong><\/h3>\n\n\n\n<p>Under the UK GDPR, you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right to access \u2013 request a copy of your personal data<\/li>\n\n\n\n<li>Right to rectification \u2013 request correction of inaccurate data<\/li>\n\n\n\n<li>Right to erasure \u2013 request deletion of your data<\/li>\n\n\n\n<li>Right to restriction \u2013 limit processing in certain circumstances<\/li>\n\n\n\n<li>Right to data portability \u2013 receive your data in a structured format<\/li>\n\n\n\n<li>Right to object \u2013 object to processing or direct marketing<\/li>\n\n\n\n<li>Right to withdraw consent \u2013 withdraw consent at any time<\/li>\n<\/ul>\n\n\n\n<p>To exercise these rights, contact us at <strong><a href=\"mailto:privacy@swiftlaundry.co.uk\">privacy@swiftlaundry.co.uk<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Cookies<\/strong><\/h3>\n\n\n\n<p>We use cookies and similar technologies to enhance your browsing experience and analyse site traffic.<br>You can manage or disable cookies in your browser settings.<br>For more information, see our <strong>Cookie Policy<\/strong> (available on our website).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Data Security<\/strong><\/h3>\n\n\n\n<p>We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include encryption, secure servers, and restricted data access.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>11. International Transfers<\/strong><\/h3>\n\n\n\n<p>Where personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12. Changes to This Policy<\/strong><\/h3>\n\n\n\n<p>We may update this Privacy Policy periodically. The most current version will always be available on our website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>13. Contact Us<\/strong><\/h3>\n\n\n\n<p>If you have any questions or concerns about this Privacy Policy or your personal data, please contact:<\/p>\n\n\n\n<p><strong>Data Protection Officer<\/strong><br>Swift Laundry Limited<br>Email: <strong><a href=\"mailto:privacy@swiftlaundry.co.uk\">info@swiftlaundry.co.uk<\/a><\/strong><br>Website: <a href=\"https:\/\/swiftlaundry.co.uk\/\">https:\/\/swiftlaundry.co.uk<\/a><\/p>\n\n\n\n<p>If you are unsatisfied with our response, you have the right to lodge a complaint with the <strong>Information Commissioner\u2019s Office (ICO)<\/strong> at <a href=\"https:\/\/ico.org.uk\/\">https:\/\/ico.org.uk<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 25 October 2025 1. Introduction Welcome to Swift Laundry Limited (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d). We respect your<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":16208,"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/16208"}],"wp:attachment":[{"href":"https:\/\/swiftlaundry.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}